Yielding Reviews LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, platform, and services.
By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
Business name, contact details, and login credentials
Customer contact data you upload (e.g., name, phone number, email)
Billing and subscription information (processed via Stripe)
Communications with our support team
b. Automatically Collected Information
IP address, browser, and device details
Session data and activity within our platform (via our backend infrastructure)
Website interaction logs
2. How We Use Your Information
We use the information we collect to:
Provide and manage access to your dashboard
Power and automate review generation workflows
Improve, maintain, and personalize our services
Send transactional communications
Comply with legal and platform requirements (e.g., carrier registration guidelines)
3. Use of Client Customer Data
When you upload customer contact information, we process that data solely to help you request and manage reviews. We do not reuse, resell, or share your customers’ data with other clients or third parties.
We may share aggregated or anonymized campaign results (e.g., “Client gained 85 reviews in 30 days”) in testimonials or calls, but we never expose personal data.
4. SMS & Mobile Communications
By providing your phone number and opting into SMS, you consent to receive text messages from Yielding Reviews LLC related to:
Review requests
Appointment confirmations or reminders
Customer service and support updates
(Optional) Promotional offers, if you opt in
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by texting STOP. For help, text HELP or contact us at [email protected].
We do not sell or share your SMS opt-in data with third parties for marketing purposes.
We use secure cloud infrastructure and encryption to protect your data. Access to sensitive data is restricted to authorized personnel. While we follow best practices, no system is 100% immune to breaches — we recommend using strong passwords and reporting any suspicious activity.
6. Data Retention
We retain your account and customer data as long as your account is active or as required for legal, business, or support reasons. You may request deletion at any time by contacting us at [email protected].
7. Your Rights
You have the right to:
Access, update, or delete your information
Request that we stop processing your data in specific circumstances
Our website may use cookies to enhance your browsing experience. You may disable cookies through your browser settings, but certain features may not function properly.
9. Third-Party Services
We may link to third-party platforms (e.g., Stripe, Google). These platforms have separate privacy policies, and we are not responsible for their content or practices.
10. Children’s Privacy
Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after an update constitutes acceptance of the new terms.
12. Contact Us
Yielding Reviews LLC Registered in Virginia, United States Email: [email protected]
